Do I need to leave Hospitable to use CraftedStays?
No. Hospitable stays your PMS — that's the entire model. CraftedStays runs as a conversion layer on top of your Hospitable data. Listings, calendar, pricing, payments, and guest messaging all stay in Hospitable. CraftedStays adds a polished, conversion-tuned website on your own domain.
Where does CraftedStays fit alongside what Hospitable already offers?
Hospitable handles the operations layer — listings, calendars, guest messaging, payments — and they do that beautifully. CraftedStays adds a dedicated conversion layer on top: e-commerce-grade website design, pages structured to be cited in AI answers, and your own branded domain. We complement Hospitable's operations stack rather than replace any part of it. Most CraftedStays customers continue using Hospitable's full feature set; we just give their guests a polished website to book on.
Where do guests check out — Hospitable or CraftedStays?
CraftedStays integrates natively with Hospitable's checkout. The browsing, listing, and search experience lives on your CraftedStays site, and when a guest is ready to book, payment and reservation creation run through Hospitable's existing checkout — no third-party processor layered in between, no second account to reconcile. Reservations land in Hospitable the same way they do today.
What payment processors does CraftedStays support for Hospitable operators?
CraftedStays integrates with Hospitable's native checkout. Payments settle the way they do today; CraftedStays adds zero markup on bookings.
Do guest reviews from Hospitable appear on the CraftedStays website?
Yes. Guest reviews and star ratings sync from Hospitable automatically. Written reviews, ratings, and reviewer details flow into the CraftedStays site so guests see real social proof on listing and property pages. New reviews appear on the website without manual republishing.
What happens to bookings already in Hospitable?
Nothing changes. Existing bookings stay in Hospitable. New bookings from your CraftedStays site flow back into Hospitable in real time, so your operations team works in one place. We don't take a cut of bookings; you keep the full guest payment minus standard payment processing fees.
How long does the Hospitable direct booking website build take?
You start from a preview built from your own Hospitable listings, so you judge real pages before you commit. Most self-serve launches are live within a week or two. A build we do for you takes a few weeks, depending on migration and content. After launch the site keeps improving: platform updates ship several times a week and land on every site, and we maintain the Hospitable integration.
Can I move my existing domain?
Yes. Bring your existing domain (yourbrand.com) and we'll handle DNS + SSL. If you have an existing site, we'll set up redirects so your SEO equity transfers cleanly.
What if Hospitable changes their API?
That's our problem, not yours. We maintain the integration. Hospitable API changes are handled by our engineering team without you needing to lift a finger.
How does CraftedStays optimize for AI search visibility?
Our research across ChatGPT, Perplexity, Gemini, and Claude found that schema volume and backlinks do not separate the property managers AI cites from the ones it ignores. Two things do: a broad library of local, guest-focused pages, and pages structured so an AI can lift an answer out of them. Every CraftedStays site is built that way by default, and after launch Aria researches the questions your market is asking, audits your pages against that structure, and your team makes the changes in plain language, no developer. We publish original quarterly research on what patterns ChatGPT, Perplexity, Gemini, and Claude cite, then build the findings into the platform.
Does Hospitable have its own website builder?
Yes. Hospitable Direct ships as part of Hospitable on the plans that include it. Its sweet spot is a single operator who wants a clean branded site live in hours.
What is the difference between Hospitable Direct and a CraftedStays site?
Hospitable Direct is Hospitable's own site layer. CraftedStays is a dedicated storefront that reads live from Hospitable: search, market and collection pages, a page per property, and pages structured to be cited in AI answers. Checkout still runs through Hospitable. The comparison table above lists the differences row by row.
Can I keep Hospitable Direct and add CraftedStays?
Yes. Nothing in Hospitable changes. Most operators point their domain at the CraftedStays site and leave Hospitable Direct in place, or retire it once the new site is taking bookings.
