Do I need to leave Hospitable to use CraftedStays?
No. Hospitable stays your PMS — that's the entire model. CraftedStays runs as a conversion layer on top of your Hospitable data. Listings, calendar, pricing, payments, and guest messaging all stay in Hospitable. CraftedStays adds a polished, conversion-tuned website on your own domain.
Where does CraftedStays fit alongside what Hospitable already offers?
Hospitable handles the operations layer — listings, calendars, guest messaging, payments — and they do that beautifully. CraftedStays adds a dedicated conversion layer on top: e-commerce-grade website design, schema markup for AI search visibility, and your own branded domain. We complement Hospitable's operations stack rather than replace any part of it. Most CraftedStays customers continue using Hospitable's full feature set; we just give their guests a polished website to book on.
Where do guests check out — Hospitable or CraftedStays?
CraftedStays integrates natively with Hospitable's checkout. The browsing, listing, and search experience lives on your CraftedStays site, and when a guest is ready to book, payment and reservation creation run through Hospitable's existing checkout — no third-party processor layered in between, no second account to reconcile. Reservations land in Hospitable the same way they do today.
What payment processors does CraftedStays support for Hospitable operators?
CraftedStays integrates with Hospitable's native checkout. Payments settle the way they do today; CraftedStays adds zero markup on bookings.
Do guest reviews from Hospitable appear on the CraftedStays website?
Yes. Guest reviews and star ratings sync from Hospitable automatically. Written reviews, ratings, and reviewer details flow into the CraftedStays site so guests see real social proof on listing and property pages. New reviews appear on the website without manual republishing.
What happens to bookings already in Hospitable?
Nothing changes. Existing bookings stay in Hospitable. New bookings from your CraftedStays site flow back into Hospitable in real time, so your operations team works in one place. We don't take a cut of bookings; you keep the full guest payment minus standard payment processing fees.
How long does the Hospitable direct booking website build take?
Most operators are looking at their first preview within 15 minutes of connecting Hospitable, and live within a week. Compared to a custom WordPress agency build (8–14 weeks, $15k–$50k), it's a different tier of speed.
Can I move my existing domain?
Yes. Bring your existing domain (yourbrand.com) and we'll handle DNS + SSL. If you have an existing site, we'll set up redirects so your SEO equity transfers cleanly.
What if Hospitable changes their API?
That's our problem, not yours. We maintain the integration. Hospitable API changes are handled by our engineering team without you needing to lift a finger.
How does CraftedStays optimize for AI search visibility?
Every CraftedStays site ships with schema markup (Article, FAQPage, Organization, Quotation, Product/Offer, BreadcrumbList) on every commercial page. FAQ accordions are structured for AI engines to lift directly. Citation-friendly content patterns — named entities, dated quotes, specific data — are baked into the templates. We publish original quarterly research on what patterns ChatGPT, Perplexity, Gemini, and Claude cite, then build the findings into the platform.
