“Guest communication represents the face of the business.“ “Important” is an understatement to describe how valuable Guest Communication is to the entire experience of your previous guests,...

In this episode, we learn which tactics work for Dave to drive direct bookings. After trying many different tactics, Dave figured out how to reliably get a steady stream of direct bookings by using one...

We have the honor of interviewing Tracey Northcott from Tokyo Family Stays about how she delivers her guest experiences and how that translates to more direct bookings. Tracey walks us through how she...

Join us as we chat with Chris Jeub, the Glamping Guy. Chris has built a portfolio of glamping sites and has slowly increased from 3% direct bookings to up to 50% direct bookings by leveraging simple tactics...