Product Updates

Product Updates – March 14th, 2024

We’ve been working hard these past few weeks and have made some major improvements on the platform that we wanted to share with you.  Changes in the last few weeks: OwnerRez Partnership Earlier this month we announced our partnership with OwnerRez. Not only can you include their widget on your homepage, you can now sync your properties with CraftedStays (you must have Integrated Sites enabled on OwnerRez). When enabled, any changes that you make to your OwnerRez now not only pushes to your Airbnb/VRBO listing, but will also update your listing on your direct booking site. This also means that if you’re newly onboarding, you can now get setup in as little as 15-minutes.  Improved Onboarding Experience  To help our customers make the most out of our platform, we greatly improved our onboarding experience. When you now log onto your dashboard, you’ll see all the setup steps and see what remains to be completed. Forget to add FAQs, no worries, we’ll show you what’s left. More Customizations We’ve now opened up more of our templates to be customizable. We launched with some great copy to help you get started; but we found that hosts want even greater control over the wording that they used. So now most headlines and copy is now editable by you. Charge low booking fees instead of no booking fees, go ahead and update your copy. Have a more casual voice you use to talk to your guest, use what resonates.  Improved Performance We’ve made a lot of changes behind the scenes to optimize loading time on your images. Simply, we now store multiple versions of your images so that we can optimize image size based on how the customer is viewing the page. Now the site loads much faster. All templates have been updated with this improvement. New Features to Crafted template The Crafted template has been updated to support reviews and long descriptions. Add your reviews on the property page. Click the three dots next to the property. Add any reviews you want to show on your page. On the property edit page in the dashboard, you can now add a “long description”. If you’re syncing OwnerRez, we pull your long description for you. SEO You can now update your SEO information. Don’t worry it’s not that daunting. Go into your Site Settings > SEO. You’re now able to change the title and description of your page that gets sent to Google. This helps guests looking for your site to find you. Spend a moment to update these settings to fit your brand. The major tip here is to use specific terms and descriptions that appeal to your guest avatar when they’re looking for a stay. For instance, vacation rentals in the mountains are generic, instead use Family friendly cabins in the Great Smoky Mountains near Gatlinburg. The more specific you can get, that nails your guest avatar, the better. Use the description to go into more detail. Added bonus is that this text gets used if you ever share your homepage link on social media.  Thanks again for everybody’s support. We’ve gotten lots of great feedback that allowed us to greatly improve the product in a short timeframe. Please continue to provide us feedback and help us spread the word. 

Booked Solid Podcast

Don’t be afraid to take the plunge with Chase Charifa

Join us as we talk to Chase Charifa, an STR investor with properties in 3 markets, now focusing on new construction, and has build a personal brand worth following. He shares his journey in the process, and walks us through how he approaches building his brand. Podcast Summary Chase, a seasoned real estate investor, underscores the significance of building a supportive network of like-minded individuals at the outset of one’s journey in the field. He stresses perseverance and seeking guidance from those with more experience to navigate obstacles effectively. Furthermore, Chase outlines his strategic approach of utilizing online travel agencies (OTAs) such as Airbnb initially to establish a client base, before gradually transitioning towards direct marketing to this audience over a span of 2-3 years. This strategy involves leveraging data on past guests to tailor advertising efforts to specific regions, thereby maximizing outreach and engagement. Moreover, Chase places great importance on the aesthetic appeal and presentation of his properties, emphasizing high-quality design and professional photography/videography to attract both guests and influencers. His success in securing features from prominent influencers and publications speaks to the efficacy of this approach in driving visibility and bookings. For aspiring investors, Chase advocates a hunger for knowledge, encouraging active participation in local meetups and a willingness to learn through both successes and failures. Currently, Chase’s focus lies on constructing new short-term rental properties, opting for “A-frame” structures across various locations in response to the inflated prices of resale properties in many markets. In essence, Chase’s narrative sheds light on his journey towards establishing a thriving short-term rental business. By initially leveraging OTAs, prioritizing property aesthetics and marketing, and continuously seeking opportunities for growth and learning, he has forged a path towards sustained success in the competitive real estate landscape. Essential Highlights Here are a few key takeaways from the conversation: Overall, it highlighted Chase’s experiences building a successful short-term rental business by initially leveraging OTAs, creating outstanding properties/visuals, and then transitioning efforts towards direct bookings over time. Follow Chase’ on instagram @janchasecharifa Transcription  I guess don’t be afraid to take the plunge, you know, learn as much as you can surround yourself with people, like minded people meaning wanting to invest, eager to invest, wanting to learn. And if this is really the space you want to be in, if you really want to be a real estate investor and you know, you have your goals in mind, don’t let  any stumbling blocks stop you. Don’t let any hurdle stop you  like every problem has a solution to it. Some take longer than others. That’s why you lean on those who have experience to, you know, guide you through it and eventually you’ll get through it.  Hey there, welcome back to direct booking simplified, where we simplify direct bookings and make it attainable for all hosts and on today’s show, we have Chase Sharifa.  He’s an SDR operator with properties in three markets and is focusing on new construction and he’s nailed how to create content that resonates with his guests. He’s going to walk us through how he took the plunge into short term rentals and how he’s leveraging his expertise to build his following. So without further ado, let’s bring on chase.  Hey Chase, welcome. Welcome to our episode today. Hi, thank you for having me. When I started this podcast, I was like, Oh, you’ve been pretty much in this journey with me since my very beginning. And I was like, when I do this, I want to, I want to have you on as a guest. Well, thank you. Yeah. I mean, we connected right away. And so I think that was  really important. It seemed like we have very similar values and, you know and goals. So no, thank you for having me on. Yeah.  I don’t know if you remember the first time we, like we, we met, it was Sarah Khan, I didn’t even have, I didn’t even launch my property at that time. You pushed me to keep on getting my, my, my next cabin. I think if it wasn’t for you, I would probably stuck with my, my first one for a long time.  Yeah. Yeah. I remember when we were talking about it, it just seems like you were like analysis, paralysis type of thing. Yeah. And I was just, I heard, I saw myself in that and I was like, man, I mean, you’re not going to knock it out of the park all the time. And I know it seems like every single. Story out there. They knock it out on the first one and then  they keep going and they get the confidence. But yours was maybe more challenging where you’re struggling, you know, struggling to launch and, and then struggling with it. And then I was like, well,  as you’re improving, like as an investor, you’re, you’re gonna go through some challenges. Sometimes it could be in the beginning, sometimes it could be at the end, but. It’s the consistency that helps you win. You know,  I think that that was a big lesson for, for me. It was like, when I first bought my cabin, it was in 22  and the market started to soften up quite a bit at that time. Like we weren’t getting 2020, 2021 numbers coming out of COVID coming out of the pandemic. And I was like, damn, can I, can I do this again? Like if I buy another one, I’m going to double down on, on a bad investment. And I think what you made me realize was like,  not every property is going to hit, like be a home run. I think the first one, it’s kind of like what like the bigger pockets talks about. It was like the first one isn’t necessarily one that you’re going to hit a home run. It’s necessarily for you to like get started and you learn about the whole process and then for

Booked Solid Podcast

Building a brand foundation with Steph Weber

On this week’s podcast we have Steph Weber, season marketer and brand strategist. She highlights the importance of building your brand to create a long term sustainable STR business. She steps through the steps to build your brand and attract more guest to find you and remember you. Podcast Summary In this podcast episode, Steph underscored the importance of establishing a robust brand presence and marketing strategy for vacation rental businesses. Instead of relying solely on OTA’s, Steph advocates for creating a personalized ecosystem encompassing a website, email list, and social media platforms to foster direct bookings. Central to this approach is identifying and targeting specific guest demographics, crafting compelling narratives that resonate emotionally, and curating engaging content that goes beyond mere property listings. Furthermore, Steph stresses the significance of leveraging social media as a tool for storytelling and community building rather than just showcasing listings. By sharing transformational stories, offering glimpses into unique experiences, and demonstrating innovation in the industry, hosts can captivate audiences and foster genuine connections. Collaborating with micro-influencers and local businesses aligned with the target audience can also enhance visibility and expand reach, while incentivizing guests to share their experiences fosters user-generated content and strengthens brand advocacy. Ultimately, Steph advocates for a long-term approach to marketing, viewing it as a means to cultivate enduring relationships and foster repeat business rather than focusing solely on transactional bookings. Embracing one’s vision wholeheartedly, honing existing skills, and remaining open to learning and seizing opportunities aligned with overarching goals are key tenets in building a sustainable and thriving vacation rental enterprise. Essential Highlights Here are a few key takeaways from the conversation: The core emphasis is on developing your own brand identity, messaging and marketing channels to drive direct bookings and build a sustainable vacation rental business not overly reliant on third-party platforms. Follow Steph on Instagram at @theweberco Transcription: The last handful of years, short term rental owners have been able to list a home on Airbnb and Vrbo and make really great money. And I think that the platform and the space has just shifted, right? As more investors have entered, it’s just changed. And so the need and regardless, again, I just go back to like, You have no ownership over Airbnb. So if they want to put you on page 12 tomorrow, guess what? They’re gonna do it if it’s in their best interest, right? That’s it. Hey folks. Welcome to direct booking simplified. I’m your host, Gil Chan, the founder of Catastase. And on today’s podcast, we have Steph Weber. She has over a decade of experience in marketing. She has her own portfolio of STRs, and she’s now getting into new builds. Today’s podcast. She’s going to break down how to get started in building your brand and build long lasting relationships with your guests. So without further ado, let’s bring in Steph. Hey Steph. Thanks for joining us today. How are you? I’m so excited to be here with you. Yeah. What we, I met you only more, more recently, but I really found that like what you’re doing on building a brand. I was like, Oh, I got to meet her. I got to get her in here as much as fast as possible. Yes. Well, I love it. And I love everything that you guys have going on with crafted stays and your entire short term rental journey. So I’m excited to dive into all the things today. Oh my God. It’s been, it’s been quite a journey. I never thought like when I got into short term rentals, it would turn into like pretty much like replacing my entire life in every aspect. and I, and I remember like chatting with you last week, it almost did the same thing into your career as well too. I guess maybe like to like dive right in. Do you mind giving, our guests, a little rundown of kind of who you are and where you came from and kind of like what your journey has been. Yeah. Yeah. I will, I will try to give you all the, short version of a very long story, but, my name is Steph Weber. I’m the CEO of the Weber co hosted by the Webers and. One of the partners in cabins on the Cumberland. So for the last 10 years, for the last decade, I have been supporting entrepreneurs and small businesses in their branding and organic marketing efforts. So anything, social media, influencer marketing, email marketing, et cetera. That has been my focus. I’ve had my own marketing agency. I’ve helped a number of different types of businesses from brick and mortar retail stores to. The chiropractic office up the street from me to the wellness center that just opened on the South side of our city to those in the online coaching industry. So, so many different businesses and entrepreneurs that I’ve had the opportunity to serve and work with over my decade long career in the branding and marketing space, which is crazy to say so many changes and so much opportunity. And that led me to building my own brand, which. started actually as a fashion, beauty and travel influencer. So this whole business started under the name trendy and Indy. And in that I was really partnering with small businesses to help them promote their clothing, their beauty products, their hotels. I had an opportunity to work with on Dawes on wall street and also in Napa Valley and 25 hours hotels over in Europe and the Lark hotel group, out on the East coast. So lots of different, amazing opportunities. And that though, Gil, what I was realizing, my, my purpose really felt like for those businesses was from a branding perspective and being able to tell their story that they were trying to leverage to target a specific audience. Right. And I also knew that there were so many businesses I was working with that were

Partnertship

CraftedStays partners with OwnerRez to Simplify Direct Bookings

CraftedStays has recently partnered with OwnerRez to help vacation rental hosts simplify and increase their direct bookings. This collaboration combines the advanced property management features of OwnerRez with the sleek, customizable website templates offered by CraftedStays. The result is a seamless, user-friendly solution designed to boost booking revenue and streamline management. OwnerRez is known for its comprehensive vacation rental management tools, which cover everything from pricing and availability to guest communication and payment processing. By integrating with CraftedStays’ beautiful booking pages, hosts can offer a streamlined booking experience that appeals to guests and encourages more direct reservations. Setting up a direct booking site has never been easier. With this integration, users can have a fully functional website up and running in just 15 minutes. The system automatically syncs with OwnerRez, ensuring that any updates, such as pricing or availability adjustments, are reflected across all platforms in real time. This integration is now available to both new and existing CraftedStays users. For those already using the service, syncing listings is simple with the OwnerRez Integrated Sites + WP Plugin. About OwnerRez: OwnerRez is a leader in vacation rental management, offering a robust set of tools to help hosts manage their properties more effectively. From custom websites to channel management and guest communications, OwnerRez simplifies the rental process and helps hosts save time. About CraftedStays: CraftedStays specializes in creating easy-to-use tools for vacation rental hosts. Their platform provides customizable booking templates that make it simple for hosts to create professional websites, manage bookings, and increase direct reservations.

CraftedStays Blog Posts

How to Get Traffic to Your Direct Booking Site

Having a direct booking site is just the start. In today’s competitive rental market, merely having a direct booking site isn’t enough to ensure success. To drive direct bookings effectively, hosts must understand and manage the different types of site traffic they encounter. Let’s delve into the key categories: While there are additional methods like referrals and sponsorships, focusing on these four traffic sources is recommended for most hosts. It’s essential to recognize that no single method guarantees a surge in direct bookings. Tailor your approach based on your property type and ideal guest profile. Understanding how your ideal avatar plans for their trips, and the places they discover content, will help you maximize the traffic coming to your direct booking site. For instance, unique accommodations lend themselves well to social sharing, while properties in popular tourist spots benefit from informative content creation. Consistently publishing blog posts can attract travelers seeking valuable insights. Above all, adopt a strategic approach and continuously evaluate your efforts’ impact. Some strategies may yield results over time, so patience and adaptability are key. Once visitors land on your site, optimizing conversion rates is crucial. Guests should feel confident booking directly with you. Consider updating your site and working with someone who understands the space well. CraftedStays is a great place to get your direct booking site up and running, but more importantly, converting those traffic into bookings.

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