Do I need The Host Co to use CraftedStays?
No. CraftedStays is a complete direct booking website on its own. The Host Co is a recommended partner for property managers who want to earn beyond the nightly rate.
How do property managers sell upsells on a direct booking site?
On a CraftedStays site, upsells live where guests already are: the property page. With the native Host Co integration, the property's store of add-ons appears on the page itself, from early check-in and late checkout to private chefs and local experiences, and guests add services to their stay and pay directly.
Do I need CraftedStays to use The Host Co?
The Host Co works on its own through links and QR codes. The native website placement is the CraftedStays part: with the two connected, your store shows up on your property pages automatically, in front of guests who are already planning their stay.
Is the store a widget or an embed?
No. The catalog renders natively as part of the page, no iframes and no embed scripts. That matters twice: guests see your services instantly while they're shopping for a stay, and search engines index those services as real content on your property pages.
How do stores get matched to my properties?
When you connect The Host Co, your stores sync automatically and most match themselves to the right properties. Anything unmatched you assign yourself in a couple of clicks.
Who handles the payment for add-ons?
The Host Co. Guests book and pay for add-ons directly through your store, and the upsell revenue goes to you. CraftedStays takes no cut of your upsells or your bookings.
Does this replace my PMS or booking flow?
No. This integration is add-ons only. Your PMS, calendar, pricing, and checkout are untouched. The stay books the way it always has; the extras now sell alongside it.
How do I get the integration on my account?
The Host Co integration is rolling out in the CraftedStays marketplace. Want it on your account? Reach out and we'll enable it.
What does The Host Co cost?
The Host Co has its own plans; see current pricing at thehost.co. On the CraftedStays side there is no extra charge for the integration.