Direct Bookings

SEO for Short-Term Rentals: On-Site, Off-Site, and Technical SEO

Search engine optimization (SEO) is critical for increasing direct bookings and reducing reliance on OTAs. A well-optimized site ranks higher on Google, attracting more potential guests. There are three main types of SEO: Each plays a vital role in improving your website’s visibility. Let’s break them down with actionable steps. 1. On-Site SEO: Optimizing Your Website for Search On-site SEO involves making improvements directly on your website to enhance rankings and user experience. Key On-Site SEO Strategies: Action Step: Review your website’s key pages and optimize them with relevant keywords and structured formatting. 2. Off-Site SEO: Building Authority & Backlinks Off-site SEO focuses on increasing your website’s credibility and trustworthiness by earning links from other sites. Key Off-Site SEO Strategies: Action Step: Start a backlink-building strategy by identifying five industry websites where you can request a link or guest post feature. 3. Technical SEO: Optimizing Your Site for Search Engines Technical SEO ensures search engines can effectively crawl, index, and understand your website. Key Technical SEO Strategies: Action Step: Use tools like Google Search Console to identify and fix technical SEO issues on your site. Next Steps: Strengthening Your SEO Strategy To build a strong SEO foundation, explore these topics in future blog posts: A well-rounded SEO approach helps you attract more guests, increase bookings, and establish your website as a trusted resource in the vacation rental industry. Need help optimizing your direct booking site? Book a demo with CraftedStays today!

Direct Bookings

Email Service Provider for Direct Bookings: Key Features to Consider

Email marketing is one of the most effective tools for driving direct bookings for short-term vacation rentals. In fact, email marketing boasts a staggering return on investment (ROI) of up to 4,200%, generating $42 for every $1 spent, according to a 2021 HubSpot report. For vacation rental owners, a well-executed email strategy can lead to significant increases in bookings and revenue by promoting exclusive offers and engaging past and prospective guests. As the short-term rental market continues to grow, leveraging email to nurture relationships and drive loyalty has never been more critical. Selecting the right email service provider for direct bookings is key to making the most of this powerful channel. Key Features to Consider in an Email Service Provider 1. Seamless Integration with Booking Systems Your email service provider for direct bookings should integrate effortlessly with your property management system (PMS), short-term rental website, and email capture channels like pop-ups and lead magnets. Integration enables you to automate data flow between systems, helping you personalize and automate emails based on real-time guest actions. 2. Event-Driven ESP Capabilities A strong email service provider for direct bookings should allow you to trigger emails based on specific guest actions. Whether it’s a booking confirmation, an abandoned inquiry, or a post-checkout thank-you, event-driven automation ensures guests receive timely, relevant messages. Example: Learn more about the difference between sequence emails and broadcast emails in our guide on Mastering Email Communications for Your Vacation Rental Business. 3. Segmentation for Better Engagement Successful email marketing for vacation rentals relies on segmentation. Your email service provider should let you group contacts by: Guest type (first-time vs. repeat guests) Properties they’ve stayed at Geographic location Travel preferences or behaviors 4. Compliance with Email Marketing Regulations Compliance is non-negotiable. Your ESP for direct bookings should handle global email regulations like GDPR, CAN-SPAM, and CCPA. Features to look for include: Automated opt-out management Consent tracking Easy implementation of subscription preferences 5. Reporting and Analytics for ESP Success Reporting tools are essential for measuring the performance of your email campaigns. Look for an email service provider for direct bookings that tracks open rates, click-through rates, and engagement metrics. Analytics help identify what works and what doesn’t in your campaigns, so you can refine your strategy to attract more bookings. 6. Broadcast vs. Sequence Emails Broadcast Emails: Great for promotions, newsletters, or announcements to all contacts. Sequence Emails (Drip Campaigns): Automate a series of emails, such as post-check-in reminders or upsell opportunities during their stay. Example: For strategic insights, explore our blog post on Unlocking the Power of Email Collection. 7. Scalability and Ease of Use As your portfolio of short-term vacation rentals grows, your email service provider should grow with you. Evaluate how easy it is to onboard new team members, expand email campaigns, and manage larger guest lists. Why It Matters for Short-Term Vacation Rentals Email marketing is a powerful way to drive direct bookings and reduce reliance on OTAs. By choosing an ESP with these features, you can enhance your marketing strategy, nurture relationships with guests, and grow your vacation rental business. Discover how CraftedStays integrates with leading ESPs to optimize your direct booking website and capture more leads. Book a demo today.

Facebook Retargeting - How to Retarget Homeowners Visiting Your Management Page Using Meta Ads
Direct Bookings

How to Retarget Homeowners Visiting Your Management Page Using Meta Ads

What is Facebook Retargeting? Facebook (Meta) retargeting allows you to show ads to people who have already visited your website. If a homeowner lands on your property management page but doesn’t take action, you can remind them with targeted ads to encourage them to inquire about your services. How Does Facebook Retargeting Work? How to Implement Facebook Retargeting on Your CraftedStays Site Step 1: Set Up the Meta Pixel Step 2: Create a Custom Audience Step 3: Launch a Retargeting Ad Campaign Take Action Now If you’re using CraftedStays, adding the Meta Pixel to your site is quick and easy. Retargeting helps you bring back homeowners who showed interest in your management services. Need help? Sign up for a CraftedStays account or book a call with our team to get started.

Long-Tail SEO - How to Attract More Direct Bookings with the Right Keywords.
Direct Bookings

Long-Tail SEO: How to Attract More Direct Bookings with the Right Keywords

What Are Long-Tail Keywords? Long-tail keywords are longer, more specific search phrases that target niche audiences. Unlike broad keywords like “vacation rentals” or “Airbnb”, long-tail keywords include details that match what potential guests are searching for. Examples include: These keywords may have lower search volume, but they attract highly qualified traffic—people actively looking for what you offer. Why Long-Tail Keywords Work Better for Vacation Rental Hosts Big platforms like Airbnb and Vrbo dominate short-tail keywords. They spend millions optimizing for searches like “vacation rentals” or “short-term rentals”. Competing directly is nearly impossible. Long-tail keywords give you a way to rank higher in search results without spending a fortune. Here’s why they work: How to Use Long-Tail Keywords for Your Direct Booking Website To make the most of long-tail SEO, focus on: 1. Location-Based Keywords 2. Niche-Specific Keywords 3. Type of Stay Keywords 4. Content That Answers Guest Questions Google prioritizes helpful content. Create pages and blog posts that answer specific guest searches: 5. SEO-Optimized Direct Booking Website Your direct booking website should be optimized for long-tail searches. CraftedStays makes this easy with: Start Ranking for the Right Keywords Optimizing for long-tail SEO helps you attract more qualified guests and increase direct bookings. Instead of competing with big OTAs, you focus on guests actively looking for tools and strategies to enhance their direct booking success. Need help optimizing your direct booking site? CraftedStays makes it easy. Book a demo today and start ranking for the keywords that bring real bookings.

The Billboard Effect – Turning OTAs into direct bookings with CraftedStays.
Direct Bookings

The Billboard Effect: How to Turn OTAs into Direct Bookings

When potential guests search for a vacation rental, they often start on large Online Travel Agencies (OTAs) like Airbnb or Vrbo. But many don’t book right away. Instead, they do additional research—often landing on the property’s direct booking site before making a reservation. This phenomenon is known as the billboard effect, and savvy hosts can use it to increase direct bookings and reduce reliance on OTAs. What Is the Billboard Effect? The billboard effect refers to how OTAs act as advertising platforms for your rental. Guests discover your listing on a major OTA, but instead of booking immediately, they search for your property elsewhere—often leading them to your direct booking site. Studies show that travelers who find a property on an OTA frequently visit the host’s own website before making a final decision. If your direct booking site is optimized and trustworthy, you can capture these bookings and avoid OTA commissions. Why Is the Billboard Effect Important? How to Take Advantage of the Billboard Effect If potential guests are already searching for you outside of OTAs, you need to make sure they can find your site and feel confident booking directly. 1. Have a Professional Direct Booking Website A polished website with high-quality photos, clear pricing, and a seamless booking process makes a strong first impression. Platforms like CraftedStays help you create a mobile-optimized site that builds trust and encourages bookings. 2. Match Your Branding Across Platforms Ensure your OTA listings have the same name, description, and high-quality images as your direct site. This consistency makes it easier for guests to recognize your brand when they search for you elsewhere. 3. Optimize for Search Engines (SEO) Guests often Google your property’s name after seeing it on an OTA. Make sure your direct booking site ranks high by optimizing for relevant keywords like vacation rental direct booking and short-term rental near [your location]. Adding a blog with local travel tips also helps attract organic traffic. 4. Leverage Guest Reviews If a guest finds you on an OTA but sees few or no reviews on your direct booking site, they may hesitate to book. Ask past guests to leave reviews on your website and integrate testimonials from Google or social media. 5. Offer Exclusive Perks for Direct Bookings Encourage guests to book directly by offering incentives like: 6. Use Retargeting Ads If a potential guest visits your direct site but doesn’t book, retargeting ads on Facebook, Instagram, and Google can remind them to come back and complete their reservation. Final Thoughts The billboard effect is a powerful tool for short-term rental hosts. Instead of seeing OTAs as the only way to get bookings, use them as a marketing channel to drive traffic to your direct booking site. With the right strategy, you can increase your revenue, build stronger guest relationships, and take control of your bookings. Want to ensure your direct booking site is optimized for maximum conversions? CraftedStays helps hosts build beautiful, high-converting websites designed to capture direct bookings. Book a demo today to see how we can help!

CraftedStays - Book Direct Day 2025.
Direct Bookings

BOOK DIRECT Day 2025

Book Direct Day, celebrated annually on the first Wednesday of February, is a global movement aimed at encouraging travelers to book directly with property managers, owners, and hosts. The goal is to highlight the many benefits of bypassing third-party booking platforms, not just for guests, but for property managers as well. When guests choose to book directly, they save money, gain access to exclusive perks, and enjoy a more customized experience. For property managers, this means keeping a larger share of their revenue rather than paying hefty fees to online travel agencies (OTAs). Book Direct Day is the perfect opportunity for you to showcase your properties, engage with your audience, and boost direct bookings—empowering you to take control of your business without relying on third-party platforms. Feel free to send us an email at hello@craftedstays.co if you need help along your journey of direct bookings. Why would you want to go Direct? How to make the most out of Direct Booking Day? If you’re interested in more tips on how to drive more bookings by targeting past guests and other tactics, download our free ebook. HAPPY BOOK DIRECT DAY! 💜 Start crafting personalized sequences and impactful broadcasts today to enhance guest experiences and boost your vacation home rental property’s success. Send customers directly to your own direct booking site rather than the OTA when crafting these emails. 

CraftedStays banner emphasizing the importance of updating website copyright information.
Direct Bookings

Why Updating the Copyright Year on Your Website Matters

Why Updating the Copyright Year on Your Website Matters Your website is often the first impression guests or clients have of your business. Every detail counts—especially the ones that might seem minor, like the copyright year in the footer. What the Copyright Year Represents The copyright year is more than a formality. It tells visitors when your site was last updated and signals whether your business is active and professional. A current year in your footer reinforces: What Happens When It’s Outdated An outdated copyright year can have unintended consequences. It might make your site feel abandoned, even if that’s far from the truth. Visitors could question whether your business is still operational or if your services are outdated. There’s also an SEO component. While the copyright date itself may not directly impact rankings, a perception of neglect can reduce user engagement—something search engines measure closely. What a Copyright Statement Represents Best Practices for Displaying Copyright Common Misunderstandings CraftedStays: Leading by Example At CraftedStays, we believe your website should reflect the vibrancy of your business. That’s why we ensure the copyright year is always current as part of our continuous site improvements. While some competitors may only update their copyright year when their website was first built, we take a more proactive approach. Constant updates ensure our users’ sites stay relevant and professional. Take Action If your website’s copyright year is outdated, it’s time to make a change. A small detail like this can make a big difference in how guests perceive your business. Want to ensure your website reflects the professionalism your brand deserves? Book a demo with CraftedStays today.

Direct Bookings

The Power of Segmentation: How to Make the Most of Your Email Lists

If you’ve already mastered collecting emails from your short-term rental or vacation rental website, you’re off to a great start. But simply building a list isn’t enough—you need to know what to do with it. That’s where segmentation comes in. Segmentation involves dividing your email list into smaller groups based on specific criteria. This allows you to deliver targeted, relevant content that resonates with your audience, resulting in higher open rates, click-through rates, and ultimately, more bookings for your short-term or vacation rental. Let’s explore some effective ways to segment your list and why it matters. Why Segmenting Your List is Effective Sending the same message to everyone on your list can lead to disengagement. Not all guests are in the same stage of the booking journey or interested in the same kind of stay. Segmentation helps you: Can You Segment with Your Email Tool? Absolutely! Whether you’re using a simple tool like Mailchimp or a robust platform like HubSpot, segmentation is within your reach. Basic tools allow for simple segmenting based on tags or behaviors, while advanced platforms offer dynamic lists and automation to scale your efforts. Start small and grow as your short-term rental guest list grows. Ways to Segment Your Email List 1. Booking Stage Why It Works: Prospective guests and past guests have different needs. 2. Travel Purpose Why It Works: A family vacationer and a business traveler have very different priorities. 3. Geographic Location Why It Works: Local guests may prefer weekend getaways, while international travelers need more lead time to plan. 4. Booking History Why It Works: Tailoring emails to past behavior can increase repeat bookings for your vacation rental. 5. Engagement Level Why It Works: Keeps your list clean and ensures you’re reaching an active audience. 6. Seasonal Interests Why It Works: Seasonal marketing aligns with when guests are likely to travel. 7. Lead Source Why It Works: Knowing where your guests came from can help you tailor content. How to Segment with Ease Tools like Mailchimp let you create tags or groups to manually segment your list. Platforms like HubSpot take it further with dynamic lists, advanced filters, and automation workflows. No matter which tool you use, the key is organizing your contacts with the data you already have to drive more bookings for your short-term rental or vacation rental. Final Thoughts Segmenting your email list is one of the best ways to turn a passive list of contacts into a highly engaged audience of potential and repeat guests. Whether you’re targeting families, re-engaging past guests, or marketing to travelers planning a seasonal trip, segmentation ensures you’re sending the right message to the right person at the right time. CraftedStays Pro Tip: Our platform allows you to collect and organize guest data seamlessly, so creating segmented lists becomes a breeze. Ready to learn more? Book a demo to see how it works.

Custom domain names and their importance for direct booking sites to enhance branding and credibility
Direct Bookings

Why Having Your Own Domain Name Matters for Your Direct Booking Site

Direct booking sites are the cornerstone of a successful short-term vacation rental business. They allow hosts to connect with guests directly, bypass platform fees, and create a personalized booking experience. But not all direct booking sites are created equal, and one of the most significant differentiators is your website’s domain name. Choosing a custom domain over a hosting provider’s or PMS-generated subdomain can make all the difference in building trust, increasing bookings, and securing long-term success. What Is a Custom Domain? A custom domain is a unique, personalized web address like YourPropertyName.com or SmokyMountainCabins.com. It reflects your brand and is completely owned by you. Custom domains are registered through domain registrars like GoDaddy, Google Domains, or Namecheap and can be connected to any website platform. What Is a Subdomain? A subdomain, on the other hand, is a secondary domain that is part of a larger main domain. For example, YourPropertyName.pms.com is a subdomain provided by a Property Management System (PMS) or hosting provider. While subdomains can be a convenient starting point, they come with significant limitations, as we’ll explore below. 1. Building Trust and Professionalism Imagine you’re booking a stay at a cozy mountain cabin. Which URL would you feel more confident booking through: A custom domain like the first example instantly conveys professionalism and legitimacy. Guests are less likely to second-guess the site’s authenticity, making them more likely to complete a booking. Subdomains provided by PMS platforms or hosting services can seem generic and unpolished, potentially causing hesitation in potential guests. 2. Enhanced Branding Opportunities Your domain name is more than just an address—it’s a vital part of your brand identity. A custom domain lets you create a cohesive and memorable brand experience that extends beyond your website. For instance, having a domain like SmokyMountainCabins.com reinforces your branding across platforms like social media, email marketing, and even print materials. In contrast, a PMS subdomain dilutes your brand, as the hosting provider’s name is front and center. With a custom domain, you’re always in control of how your brand is presented. 3. Better SEO Performance Search engines like Google rank websites with custom domains higher than those using subdomains. Why? Custom domains are seen as more authoritative and relevant to search queries. Additionally, having the flexibility to choose a domain name allows you to incorporate keywords directly into your URL. For example, BeachfrontVillas.com signals to search engines (and potential guests) exactly what your site offers, helping you stand out in search results. Using a custom domain in addition to these other Direct Booking SEO optimizations can greatly boost your site’s ranking performance. 4. Control and Flexibility A subdomain provided by your PMS or hosting provider may seem convenient, but it comes with limitations. For instance, you might be restricted in customizing your site’s URL structure or features. Worse, if you ever decide to switch providers, migrating from a subdomain can be a headache. With a custom domain, you’re in full control. You can optimize your URL structure, implement redirects, and make changes as your business grows—all without being tethered to a third-party provider’s restrictions. 5. Increased Guest Confidence Guests care about security when booking online. A custom domain paired with an HTTPS certification tells guests your site is secure, helping them feel confident about sharing personal and payment information. On the other hand, subdomains often appear less professional, and guests might question whether their booking details are truly safe. The peace of mind that a custom domain provides can significantly impact your conversion rates. Success Stories One host who transitioned from MyVacationRental.pms.com to a custom domain like, LakesideCottages.com, saw a 25% increase in direct bookings within the first three months. Guests cited the improved professionalism and trustworthiness of the new domain as a key factor in their decision to book. How CraftedStays Can Help At CraftedStays, we understand that setting up a custom domain can feel like a technical hurdle. That’s why we provide all users with a temporary subdomain to use while they’re crafting their site, giving them time to finalize their custom domain. When you’re ready to make the switch, our team is here to help. We don’t charge for custom domains, and we’re happy to walk you through the process step by step, ensuring everything is set up correctly. We believe that a custom domain is a game-changer for direct booking sites, and we’re committed to making it as easy as possible for you to get started. Conclusion Investing in a custom domain name is one of the smartest decisions you can make for your direct booking site. It builds trust, strengthens your brand, improves SEO, and ensures you’re in control of your business’s future. If you’re ready to take your direct booking site to the next level, let CraftedStays help you get started. Contact us today to learn how easy it is to connect your custom domain and create a site that guests can’t resist booking.

Person working on a laptop to build a direct booking website using WordPress for property management.
Direct Bookings

How to Build a Direct Booking Website using WordPress

Looking to build your direct booking site on WordPress? Here’s a detailed guide on how to build your site, what hosting services to use, what plugins and themes you need, and some limitations you should be aware of. Owning a direct booking website is essential for short-term rental operators seeking to reduce OTA fees, build guest relationships, and gain control over their business.While WordPress offers flexibility and scalability, building a site from scratch can be a daunting, time-intensive process. In this guide, we’ll walk you through the steps to build a direct booking site using WordPress. Step 1: Secure Your Domain Name When you build a direct booking site using WordPress, you want to first start off buy making sure that you are using securing a custom domain name. This domain name is where your guests will find your site. In this guide we’ll walk you through using a temporary domain to get your site up and running and then registering the custom domain that you purchased. You can read more about why a custom domain is more effective than a provided sub-domain url. Top Domain Registrar Options How to Register and Configure Your Domain Step 2: Choose and Set Up Your Hosting Provider Top Hosting Provider Options How to Configure Hosting 1. Purchase Hosting: Sign up for a hosting plan and link your purchased domain. 2. Set Up Your Site: Log in to your hosting dashboard and choose “Add Website” or “Set Up Site.” Step 3: Install WordPress Now that your have your hosting provider set up, let’s continue to build a direct booking site by installing WordPress. WordPress is a platform used by many agencies and companies to build flexible websites. Why it was born out of a platform to host your blog, many have now used it to build business sites. Though it has it’s limitations and complexities, it can build a beautiful site with a bit of effort. Installing WordPress 1. Choose your hosting location. This will be dependent on the location of your guests visiting your site. In more advanced options, hosting will be spread across multiple data-centers bue most commercial hosting providers only provide one server location so while not optimal pick the one that’s closest to the majority of your guests. 2. Choose Create new website as your option since we’re starting fresh. If you have an existing site you’re taking over you can copy existing site. Keep in mind that this is not often recommended as this does not copy all plugins and data associated with that wordpress instance. 3. Provide the domain that you have registered. Alternatively you can provide a temporary domain to be used. For this guide, we will set up our domain at the end to get through the critical steps to set up the direct booking site. Select your domain and follow the prompts to configure your WordPress installation: 4. Create a Login for this wordpress account. This is different than you Hostinger account. Hostinger is just the hosting provider (the server where you wordpress site lives). You’ll have a different login for your wordpress site for when you make necessary changes and plug-in upgrades. 5. Complete the installation and access your WordPress using the “Admin Panel” button on the hosting provider dashboard Step 4: Set Up and Configure the Homey Theme Why Homey? Homey is a robust WordPress theme for vacation rentals, offering features like built-in booking tools, customizable property pages, and advanced search filters. It makes it an effective way to build your direct booking site using WordPress without needing to design all the logic that goes into building the site. How to Install the Homey Theme 1. Purchase the Homey theme from ThemeForest. Tip: Opt for the extended license so that you get upgrades for this plug-in. These updates are important as they include security patches. 2. Extract the files from the downloaded zip from Themeforest. 3. Navigate to Appearance → Themes → Add New → Upload Theme. 4. Upload the .zip file, install, and activate the theme. Install Required Plugins 2. Activate the Plugin after each installation. 3. Repeat this process for all plugins Import Demo Content 1. Navigate to Appearance → Homey Options → Import Demo Data 2. Select the demo layout that best matches your needs (e.g., single property or multi-property). 3. Follow the prompts to import pre-built pages, menus, and content. Be patient, as it can take up to 15 minutes to generate all necessary files. Step 5: Create and Manage Property Listings Now that we have our structure in place we’ll need to add our properties on our direct booking site. When we downloaded the demo data, it provided us with lots of examples on how to provide our property details. Before getting started it might be helpful to browse through some of the examples. We’ll end up removing these later so that we don’t have placeholder properties on our site. Adding Properties 1. Navigate to Listings → Add New in the WordPress dashboard. 2. Fill in details: 3. Remove all other demo listings from the site. 3. Tip: Remember to manually update listings if you add new properties or change your PMS. WordPress does not sync automatically. Calendar and Pricing 1. Login to your front-end dashboard. You do this by visiting your live site and selecting “admin” in the upper right corner. 2. Select “Edit” on one of your listing and access the Calendar tab 3. Set up availability calendars by selecting Import under the “Sync ICal” dropdown menu. 4. Go to your PMS and find the option to export your ical calendar for each property. They’ll provide you with a URL to sync calendars. 5. Enter your iCal URL into the Feed URL option. Tip: The calendar is pulled every 4 hours by default. This does present the slight risk of double booking if someone books before your site pulls the latest changes. Update Pricing Tip: Dynamic pricing tools (e.g., PriceLabs) do not sync automatically with WordPress plugins,

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