Do I need to leave Guesty to use CraftedStays?
No. Guesty stays your PMS — that's the entire model. CraftedStays runs as a conversion layer on top of your Guesty data. Listings, calendar, pricing, payments, and guest messaging all stay in Guesty. CraftedStays adds a polished, conversion-tuned website on your own domain.
Where does CraftedStays fit alongside what Guesty already offers?
Guesty handles the operations layer — listings, calendars, guest messaging, payments — and they do that beautifully. CraftedStays adds a dedicated conversion layer on top: e-commerce-grade website design, schema markup for AI search visibility, and your own branded domain. We complement Guesty's operations stack rather than replace any part of it. Most CraftedStays customers continue using Guesty's full feature set; we just give their guests a polished website to book on.
Where do guests check out — Guesty or CraftedStays?
On CraftedStays, on your own domain. The full booking flow — dates, guest details, payment — happens on a CraftedStays-hosted checkout page so guests never bounce to a third-party domain. Once the booking completes, the reservation pushes into Guesty in real time. Your guests see your brand from the first listing view through payment confirmation.
What payment processors does CraftedStays support for Guesty operators?
CraftedStays integrates with Guesty Pay or Stripe. Payments settle the way they do today; CraftedStays adds zero markup on bookings.
Do guest reviews from Guesty appear on the CraftedStays website?
Yes. Guest reviews and star ratings sync from Guesty automatically. Written reviews, ratings, and reviewer details flow into the CraftedStays site so guests see real social proof on listing and property pages. New reviews appear on the website without manual republishing.
What happens to bookings already in Guesty?
Nothing changes. Existing bookings stay in Guesty. New bookings from your CraftedStays site flow back into Guesty in real time, so your operations team works in one place. We don't take a cut of bookings; you keep the full guest payment minus standard payment processing fees.
How long does the Guesty direct booking website build take?
Most operators are looking at their first preview within 15 minutes of connecting Guesty, and live within a week. Compared to a custom WordPress agency build (8–14 weeks, $15k–$50k), it's a different tier of speed.
Can I move my existing domain?
Yes. Bring your existing domain (yourbrand.com) and we'll handle DNS + SSL. If you have an existing site, we'll set up redirects so your SEO equity transfers cleanly.
What if Guesty changes their API?
That's our problem, not yours. We maintain the integration. Guesty API changes are handled by our engineering team without you needing to lift a finger.
How does CraftedStays optimize for AI search visibility?
Every CraftedStays site ships with schema markup (Article, FAQPage, Organization, Quotation, Product/Offer, BreadcrumbList) on every commercial page. FAQ accordions are structured for AI engines to lift directly. Citation-friendly content patterns — named entities, dated quotes, specific data — are baked into the templates. We publish original quarterly research on what patterns ChatGPT, Perplexity, Gemini, and Claude cite, then build the findings into the platform.
