Do I need to leave Guesty to use CraftedStays?
No. Guesty stays your PMS — that's the entire model. CraftedStays runs as a conversion layer on top of your Guesty data. Listings, calendar, pricing, payments, and guest messaging all stay in Guesty. CraftedStays adds a polished, conversion-tuned website on your own domain.
Where does CraftedStays fit alongside what Guesty already offers?
Guesty handles the operations layer — listings, calendars, guest messaging, payments — and they do that beautifully. CraftedStays adds a dedicated conversion layer on top: e-commerce-grade website design, pages structured to be cited in AI answers, and your own branded domain. We complement Guesty's operations stack rather than replace any part of it. Most CraftedStays customers continue using Guesty's full feature set; we just give their guests a polished website to book on.
Where do guests check out — Guesty or CraftedStays?
On CraftedStays, on your own domain. The full booking flow — dates, guest details, payment — happens on a CraftedStays-hosted checkout page so guests never bounce to a third-party domain. Once the booking completes, the reservation pushes into Guesty in real time. Your guests see your brand from the first listing view through payment confirmation.
What payment processors does CraftedStays support for Guesty operators?
CraftedStays integrates with Guesty Pay or Stripe. Payments settle the way they do today; CraftedStays adds zero markup on bookings.
Do guest reviews from Guesty appear on the CraftedStays website?
Yes. Guest reviews and star ratings sync from Guesty automatically. Written reviews, ratings, and reviewer details flow into the CraftedStays site so guests see real social proof on listing and property pages. New reviews appear on the website without manual republishing.
What happens to bookings already in Guesty?
Nothing changes. Existing bookings stay in Guesty. New bookings from your CraftedStays site flow back into Guesty in real time, so your operations team works in one place. We don't take a cut of bookings; you keep the full guest payment minus standard payment processing fees.
How long does the Guesty direct booking website build take?
You start from a preview built from your own Guesty listings, so you judge real pages before you commit. Most self-serve launches are live within a week or two. A build we do for you takes a few weeks, depending on migration and content. After launch the site keeps improving: platform updates ship several times a week and land on every site, and we maintain the Guesty integration.
Can I move my existing domain?
Yes. Bring your existing domain (yourbrand.com) and we'll handle DNS + SSL. If you have an existing site, we'll set up redirects so your SEO equity transfers cleanly.
What if Guesty changes their API?
That's our problem, not yours. We maintain the integration. Guesty API changes are handled by our engineering team without you needing to lift a finger.
How does CraftedStays optimize for AI search visibility?
Our research across ChatGPT, Perplexity, Gemini, and Claude found that schema volume and backlinks do not separate the property managers AI cites from the ones it ignores. Two things do: a broad library of local, guest-focused pages, and pages structured so an AI can lift an answer out of them. Every CraftedStays site is built that way by default, and after launch Aria researches the questions your market is asking, audits your pages against that structure, and your team makes the changes in plain language, no developer. We publish original quarterly research on what patterns ChatGPT, Perplexity, Gemini, and Claude cite, then build the findings into the platform.
Does Guesty have its own website builder?
Yes. Guesty Sites is bundled with Guesty subscriptions, with a paid tier for more options. It is template-led and built to display listings. Many Guesty operators start there and add a dedicated site when they want the website to sell.
What is the difference between Guesty Sites and a CraftedStays site?
Guesty Sites is a feature inside the PMS. CraftedStays is a dedicated storefront that reads live from Guesty: search, market and collection pages, a page per property, pages structured to be cited in AI answers, and checkout on your own domain. The comparison table above lists the differences row by row.
Can I keep Guesty Sites and add CraftedStays?
Yes. Nothing in Guesty changes. Most operators point their domain at the CraftedStays site and leave Guesty Sites in place, or retire it once the new site is taking bookings.
